Advanced Sales Order Administration (SO2)

This three-hour course discusses advanced procedures for sales orders. This course will consist of lecture, discussion, and hands-on workshops. It is designed for users who want to use the additional features that are available in the sales order module.

At the completion of this course the participants will haveĀ a thorough understanding of:

  • Duplicating sales orders
  • Rebooking sales orders
  • Creating a job from a sales order
  • Using credit cards
  • RMAs

Prerequisite: Viewing of the free 1-hour Expandable for New Users training videos. These videos may be accessed through the Customer Resource Center.

This class may also be taken over the Internet. Refer to the Web-based e-Training portion of the training course schedule.

Return to Course Descriptions