home   |   customer login   |   contact us   |   site map
     
ERP
- SaaS
- On-Site
CRM
Business Intelligence
Quality Management
e-Business
Industry Solutions
- Medical Technology
- High Tech Electronics
  - Industrial Equipment
  - General Manufacturing
Spark Energize Expand
 
Enterprise-wide Integration for Increased Sales and Service

Expandable provides integrated options for managing your sales, marketing and support efforts using best-of-breed CRM applications. Expandable's CRM options provide integration with your Expandable ERP system to increase visibility of customer orders and to foster consistent interaction with customers and prospects at each touch point across your organization.

Improving Customer Satisfaction
Read how integrating ERP and CRM helps improve customer satisfaction by providing visibility of customer activity every step of the way — before an order is placed, during production and after the order has been fulfilled.
Download the White Paper
Salesforce CRM
Salesforce is the world's most popular CRM package, and its pay-as-you-go model is a cost-effective solution for growing companies.
With integration to transactional data in the Expandable ERP system, your organization can take advantage of the full range of Salesforce CRM tools to bring together a complete view of customer business activity, including Sales Orders, Invoices, Buying History and Customer Master information.
Customer Master
Customer History
Customer Activity
Invoices
Sales Orders
Serial Numbers
The Pervasive Data Integrator Engine (salesforce.com Certified) provides extract, transform and load (ETL) integration with the Expandable system, including:
Expandable Customer Master to Salesforce Account Master, Customer Activity and Sales History
Expandable Sales Order Master/Detail and Invoice Master/Detail made available through custom objects linked to end-customer accounts
  Take a tour of Expandable's integration with Salesforce CRM in the self-running demo.
Visit Expandable
on the salesforce.com AppExchange
Sage SalesLogix

Sage SalesLogix provides a highly customizable CRM product that integrates with Expandable to provide enterprise-wide control of sales, support and customer acquisition functions. Your unique business processes are extended to the Sage SalesLogix CRM so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. Integration with the Expandable ERP system delivers visibility of customer interaction across sales, marketing and customer service to produce high customer satisfaction and help you maintain a cohesive sales presence.

Expandable's own integration engine provides bi-directional synchronization between SalesLogix and transactional data in the Expandable ERP system:
Sales Orders
Invoices
Serialized parts information
Customer activity and Customer Master
Maximize Sales with ERP and CRM Integration

From identifying prospective markets, to entering orders, to supporting and servicing customers, Expandable's CRM options provide the depth of integration and consistency your organization needs to drive more sales and maintain a high level of customer satisfaction.

 
| home |        | about us |        | copyright |        | privacy policy |        | contact us |