Expandable Software. Inc. - Front Office Customer Relationship Management (CRM) Software

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Integrated Customer Relationship Management (CRM)

Enterprise-wide Integration for Increased Sales and Service

Expandable provides integrated options for managing your sales, marketing and support efforts using best-of-breed CRM applications. Expandable's CRM options provide integration with your Expandable ERP system to increase visability of customer orders and to foster consistent interaction with customers and prospects at each touch point across your organization.

Salesforce CRM

Salesforce is the world's most popular CRM package, and its pay-as-you-go model is a cost-effective solution for growing companies. With integration to transactional data in the Expandable ERP system, your organization can take advantage of the full range of the Salesforce CRM tools to bring together a complete view of customer business activity, including Sales Orders, Invoices, Buying History and Customer Master information.

The Pervasive Data Integrator (salesforce.com Certified) Engine provides ETL (extract, transform and load) integration with the Expandable system, including:

Expandable Customer Master to Salesforce Account Master, Customer Activity and Sales History

Expandable Sales Order Master/Detail and Invoice Master/Detail made available through custom objects linked to end-customer accounts

	Visit Expandable on the salesforce.com AppExchange



	Take a tour of Expandable's integration with Salesforce CRM in the self-running demo.

Sage SalesLogix
Sage SalesLogix provides a highly customizable CRM product that integrates with Expandable to provide enterprise-wide contol of sales, support and customer acquisition functions. Your unique business processes are extended to the Sage SalesLogix CRM so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. Integration with the Expandable ERP system delivers visibility of customer interaction across sales, marketing and customer service to produce high customer satisfaction and help you maintain a cohesive sales presence.
Expandable's own integration engine provides bi-directional sychronization between SalesLogix and transactional data in the Expandable ERP system:
	Sales Orders
	Invoices
	Serialized parts information
	Customer activity and Customer Master

Maximize Sales with ERP and CRM Integration

From identifying prospective markets, to entering orders, to supporting and servicing customers, Expandable's CRM options provide the depth of integration and consistency your organization needs to find and keep customers.