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Department: Customer Support
Type of Position: Full Time - Regular Hire position
Job Number: 1018
Job Description:
Expandable prides itself on maintaining the best customer support staff in the industry.  As a member of the customer support team, the successful candidate will be responsible for providing application support to Expandable customers in all areas of business, from materials management and production control to finance and accounting.
Responsibilities:
Provide on-site consulting
Implementation planning
Data mapping and importing
Crystal Report writing (custom reports)
“Hot line” support
Requirements:

Strong analytical, problem solving skills

Must be self motivated and willing to learn new products quickly

Must interact well with customers and co-workers

Must be reliable and willing to travel

Minimum five years of Manufacturing, Finance or Software Support experience

Experience in Crystal Report writing a plus

Experience in FRx Report writing a plus

Knowledge of SQL Scripting, stored procedures and triggers a plus
EOE
 
 
Send resumé to:
Jeannie Fitzgerald
Director, Applications Customer Support

1171 Homestead Road
Suite 255
Santa Clara, CA 05050
jfitzgerald@expandable.com

 
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